Building on PayPal’s comprehensive ESG significance* assessment conducted in 2020, we review our ESG significance map annually to help us focus on the topics that are most important to our business and stakeholders. Aligned to our four ESG pillars and informed by internal and external stakeholder feedback, we identified 18 key ESG topics, of which eight have been noted as most critical for PayPal to drive long-term business performance and impact. The findings from our ESG significance assessment serve as an important input to inform how we strategically deploy resources across the enterprise and refine our programs.
An essential aspect of effectively managing our key ESG topics, as well as informing our significance assessment, is our comprehensive approach to stakeholder engagement. We value the regular input we receive from our global workforce, customers, investors, regulators, partners, suppliers and other stakeholders in helping continuously refine our ESG program.
*Used in the context of our ESG strategy and initiatives, the term “significance” and variations thereof refer to significance within the context of our ESG strategies, activities, progress, metrics and performance. Such term is distinct from, and does not refer to, concepts of materiality used in securities or other applicable law, and use of such term is not an indication that PayPal deems related information to be material or important to an understanding of the business or an investment decision with respect to PayPal securities.