Environmental, Social, and Governance (ESG) Strategy at PayPal

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PayPal’s ESG Strategy

PayPal’s mission to build a more financially inclusive and interconnected world is the foundation of our values-led culture. Our business strategy is supported by our core values of Inclusion, Innovation, Collaboration and Wellness, which guide our efforts to make the movement and management of money as simple, secure and affordable as possible.

We believe that effective management of ESG risks and opportunities plays a role in furthering our strategy and helps to create value for our stakeholders. Our ESG strategy reflects how PayPal considers these topics across the organization and categorizes them across four core dimensions – Responsible Business Practices, Social Innovation, Employees & Culture and Environmental Sustainability.

2022 Global Impact Report

Learn more: Download the 2022 Global Impact Report

ESG Governance

PayPal recognizes the importance of living our values across all levels of the organization, which reflects our strong commitment to promoting diverse viewpoints through our Board, our leadership, and our workforce. Executive management is continuously engaged on PayPal’s priority ESG-related risks and opportunities.

ESG Significance Assessment

Building on PayPal’s comprehensive ESG significance* assessment conducted in 2020, we review our ESG significance map annually to help us focus on the topics that are most important to our business and stakeholders. Aligned to our four ESG pillars and informed by internal and external stakeholder feedback, we identified 18 key ESG topics, of which eight have been noted as most critical for PayPal to drive long-term business performance and impact. The findings from our ESG significance assessment serve as an important input to inform how we strategically deploy resources across the enterprise and refine our programs.

An essential aspect of effectively managing our key ESG topics, as well as informing our significance assessment, is our comprehensive approach to stakeholder engagement. We value the regular input we receive from our global workforce, customers, investors, regulators, partners, suppliers and other stakeholders in helping continuously refine our ESG program.

*Used in the context of our ESG strategy and initiatives, the term “significance” and variations thereof refer to significance within the context of our ESG strategies, activities, progress, metrics and performance. Such term is distinct from, and does not refer to, concepts of materiality used in securities or other applicable law, and use of such term is not an indication that PayPal deems related information to be material or important to an understanding of the business or an investment decision with respect to PayPal securities.


As part of our commitment to transparency, we continuously consider enhancements to our ESG disclosures and reporting and strive for alignment with those frameworks most applicable to our business and most important to our stakeholders. Our Global Impact Report provides specific reporting of our ESG programs, policies and metrics mapped to the following voluntary reporting frameworks and initiatives:

  • The Global Reporting Initiative standards
  • SASB standards
  • The Ten Principles of the United Nations Global Compact
  • The Stakeholder Capitalism Metrics
  • The U.N. Sustainable Development Goals

We are committed to the continued development of our climate-related disclosures in accordance with the recommendations of the Task Force on Climate-Related Financial Disclosures (TCFD) and provide clear reporting on the governance, strategy, risk management and targets through our TCFD Index and our annual CDP climate change questionnaire.

Historical reports are available on the Annual Reports and ESG Reporting page.

Diversity and Inclusion

Learn more about Diversity & Inclusion at PayPal

View PayPal’s EEO-1 Reports