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Mission, Vision, Values

We believe that now is the time to reimagine money and democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We embrace our purpose and equip every individual and business with the financial services and commerce solutions needed to participate and thrive in the global economy. Across PayPal, we recognize our responsibility to empower people with opportunities to improve their financial health.

graphic wellness
mission vision values

This mission is fueled by our core values of Collaboration, Inclusion, Innovation, and Wellness. Our operating philosophy is based on these principles. They foster the development of new, innovative products and are the driving force behind our One Team workplace culture. Together, they provide opportunities for our employees, consumers, merchants, vendors, and partners worldwide.

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Work as a team, drive ownership and accountability, make decisions and get results. Foster trust, have integrity, champion each other and have each others' backs. Eradicate silos and win as a team.

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Respect and value uniqueness and diversity of thought. We’re talking everyone, everywhere, at all times, regardless of background, level or circumstance. Ideas are richer and execution is stronger when everyone feels included.

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Create amazing experiences for our customers – whether merchant, consumer or the PayPal community. Think differently, look end-to-end and practice empathy by putting yourself in our customers’ shoes.

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Care and actively support each other’s well-being. Create a super energizing workplace that brings out the best in our employees by nourishing our mental, physical and emotional balance.

Who we are